Ordering

All your queries answered regarding ordering.

How do I place an order?

You can place an order through our website or by calling our customer service team.

Can I add or remove items from my cart?

Yes, you can modify your cart until you confirm your order.

Do I need an account to place an order?

While not mandatory, creating an account allows you to track your order history, manage saved parts lists, and enjoy faster checkout in the future.

Purchase Policy

At MaxBin, we are committed to providing high-quality commercial and residential waste solutions.

Please note that a minimum order quantity (MOQ) of 5 units per bin model is required for purchase.

This policy helps us maintain competitive pricing, reduce shipping costs, and ensure that customers receive the best value for bulk and project-based orders.

Product

All your queries answered regarding products.

How do I find the right Bin?

The ideal bin depends on your environment, volume of use, and waste separation needs.

High-traffic areas benefit from large, multi-stream recycling stations, while offices and smaller spaces are better suited to compact or dual-compartment designs.

Our range is designed for durability, efficiency, and modern aesthetics across all environments.

If you’re unsure, our team can help you choose the best solution for your space.

What if I’m unsure which bin is right for me?

Our team is here to help you choose the right bin for your space and requirements.

Whether you need a solution for offices, public areas, or commercial environments, we can recommend the best option based on capacity, design, and usage.

Contact us via phone or email for expert guidance.

Payment

All your queries answered regarding payments.

What payment methods do you accept?

We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

All transactions are securely processed to ensure a safe and seamless checkout experience.

Is my payment information secure?

Yes, we use secure encryption technology to protect your payment information.

Shipping

All your queries answered regarding shipping.

Shipping Information

All MaxBin products are manufactured to order to ensure the highest quality and custom finish. Please allow up to 60 days from the date of order for production and delivery. Once your order is confirmed, you will receive a shipping confirmation with tracking details.

  • Made-to-Order Lead Time: Up to 60 days
  • Shipping Method: Standard freight (curbside delivery)
  • Order Updates: You will receive email notifications at production start, dispatch, and delivery stages.

If you require an expedited timeline or special shipping arrangements, please contact our sales team at sales@hospeco.au before placing your order.